

GlowDay asks you to enter a card when you create your account. This card is not used to take payment for your treatment. The card is held securely for one purpose only:
✔️ To apply our cancellation policy if needed
This works in place of taking deposits for every appointment.
You can pay using any method you prefer, including:
• Debit or credit card
• Amex (American Express)
• Cash
You are not required to pay with the card you registered on GlowDay.
We understand that plans change, and we always try to be flexible. However, late cancellations and no‑shows prevent other clients from booking. GlowDay automatically applies our policy:
✔️ 30% of the booked treatment cost …only if you cancel late (typically within 24 hours) or do not attend, and the slot cannot be rebooked.
This is the only reason your registered card is held.
Our full terms and conditions can be found here
You may notice a consultation fee listed on GlowDay.
✔️ This is a placeholder only
There is no charge for your consultation.
GlowDay requires a value to calculate the 30% cancellation fee if you do not attend — but the consultation itself is complimentary and integral to the process (see below)
GlowDay allows you to book a specific treatment, but:
✔️ All treatments are carried out only if clinically appropriate and safe
As a GP Aesthetician, Dr Amber Halliday will assess your skin, medical history, and suitability at your appointment.
If the treatment booked is not appropriate:
• It will not go ahead
• No charge will be applied
• An alternative option may be discussed if suitable
Your safety always comes first.
GlowDay provides:
• Secure card handling for our clients
• Clear appointment reminders
• Transparent policies
• A smooth booking experience
• Medical‑grade data protection
It also reduces admin time so we can focus on delivering safe, doctor‑led care.
If you have any questions about booking, payment, or suitability, you’re always welcome to contact the clinic :
either via the Chat facility on our website
or on 07860 159 790.
More information can be found in the FAQ section on our home page
Or via specific blog posts.
Our service pages go into more detail on specific treatments such as : Microneedling, Anti-wrinkle injections, Filler etc.
You can find our Privacy policy, Cookie Policy and Terms and Conditions
All treatments are subject to medical consultation and suitability assessment.
Individual results may vary.
All efforts are taken to avoid advertising Prescription-only medicines (POMs) such as Botox/botulinum toxin