1. Introduction
This privacy notice describes how and why Blue Bird Aesthetics, as data controller, obtains, stores and processes your
personal data. Personal data is information relating to you that enables us to identify you, for example, your name, email address,
phone number, and information about your access to our website and services.
We will process your personal data fairly, lawfully and transparently.
This privacy notice describes the personal data we are collecting about you and how it is used.
2. Why We Collect Your Data
We will only collect and use your personal data for the following purposes, to:
Provide and improve our aesthetic services.Tailor our treatments to your individual needs.Manage appointments and consultations.Process payments and send you invoices.Communicate with you about your appointments, treatments, and special offers.Make our marketing more relevant to you and your interests.Meet our legal responsibilities.
3. Your Rights & Our Commitment to You
You have several rights under data privacy legislation, and Blue Bird Aesthetics is committed to ensuring you can freely exercise these
rights.
Your Rights include, under certain circumstances, the right to:
Be informed: You have the right to be informed if and how your personal data is being processed.Access, rectification or erasure: You have the right to access the personal data we hold about you in our records. You are also entitled to have your personal data corrected if it is inaccurate or erased if we do not have a legitimate reason for retaining it.
Request data portability: For personal data you have provided to us, where processing was based on your consent or is done by automated means, you have the right to obtain a digital copy of your personal data, request the transfer of your personal data to another company, or request to move your data from one IT system to another in a safe and secure way.
Request restriction of processing: You have the right to restrict the processing of your personal data where you contest the accuracy of that information, you have objected to processing, or the processing is unlawful.Object to automated decision-making including profiling: You have the right not to be subject to any automated decision-making or profiling by us.Withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
Object to processing: Where we process your personal data based on legitimate interests, you have the right to object to that processing.Complain to the relevant supervisory authority: If you have concerns or complaints regarding how we process your data, please email us directly at {{location.email}}. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.
4. The Personal Data We Collect
Personal data means any information about an individual from which that person can be identified.
We may collect
the following categories of personal data:
From our Services: We collect personal information (e.g., name, date of birth), contact information (e.g., email address, phone number, home address), payment information (e.g., credit card details), and any other information you provide or upload to our systems in connection with the services. We may also collect special categories of personal data (also known as sensitive data), such as medical history, skin conditions, and medication use, through a questionnaire form prior to treatments. From our Website: We may collect any personal information you send to us or provide to us, for example, on our "Online Enquiry" form or when you book a consultation online.Information We Automatically Collect: When you use our services or website, we may collect usage information, log information (including IP address), information collected by cookies and other similar technologies, and customer feedback.
5. How We Collect Your Data
We may collect your personal data in the following ways:
When you visit our websiteWhen booking an appointment or treatmentWhen you engage with us on social mediaWhen you contact us with queriesWhen you review our services
6. How We Use Your Personal DataThe legal basis for processing your personal data:
We will only collect and process your personal data where we have a legal basis to do
so. This may include:
When we have your consent.When we need your personal data to perform a contract with you (e.g., to provide aesthetic treatments).When pursuing our legitimate interests in running our business (e.g., for marketing purposes).When we have a legal obligation to collect or disclose personal data (e.g., for fraud prevention).
7. How We Share Your Data
We may share your personal data with trusted third parties who assist us in conducting our business, such as:
Website hosts and cloud service providersPayment processorsMarketing and analytics providersCustomer survey providers
We may also share your personal data with government bodies and law enforcement when required by law.
8. Marketing Preferences, Adverts and Cookies
Marketing - Your Preferences
We may send you marketing communications and promotional offers if you have
opted in to receive them. You can manage your marketing preferences at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and provide relevant advertising. You can manage your cookie preferences through your browser settings or our website's cookie management tool.
9. Storing and Securing Your Data
We take appropriate measures to protect your personal data from accidental loss, destruction, or damage. We store your data securely and only for as long as necessary.
10. Changes to This Privacy Notice
We may update this privacy notice from time to time. Any changes will be posted on our website.
11. How to Contact Us
If you have any questions about this privacy notice, please contact us at:
Email: {{location.email}}
Phone: {{location.phone}}